Contact Us

Contact the RivetTrail Garage customer service team for help with product information, orders, shipping, cancellations, address changes, returns, direct exchanges, refunds, privacy requests, or website accessibility.

Customer service

Email: support@rivettrail.com

Telephone: +1 662 371 5700

Hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. ET, excluding United States public holidays.

Messages received outside these hours are reviewed on the next business day. Weekends and United States public holidays are not processing days.

Business information

Legal business name: Apex Cycle Service LLC

Store name: RivetTrail Garage

Established: 2026

Address: 3125 W Noble Ave, Visalia, CA 93277, United States

Website: https://rivettrail.com

Information to include

For order-related requests, include the order number, customer name, email used at checkout, product name, and a clear description of the request. For a damaged, defective, incomplete, or incorrect product, include clear photographs when available. Do not send payment card numbers or sensitive identity documents by email.

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